Online Shopping: The New Normal?
Brought to you by
Supported by
Webcast
Online Shopping: The New Normal?
As Australia emerges from lockdown, will new online behaviours stick, or will people revert to previous ones?
Brought to you by
Supporting Sponsor
MOST RECENT
The rise of the ethical consumer and sustainable shopping
The evolution of search (image, voice, and social search) and what brands need to do
Data, Growth and the New Marketing Mandate
Farmlands accelerated digital transformation
Building an effective multichannel media mix to deliver results in retail
Meeting the emerging trends in the new COVID ecommerce economy
Making better use of data: how to read and interpret data and apply learnings
Delivering a great experience once the sale has been made
MMS Programmatic and New Media OnDemand 2020
Featured
Fireside
Keynote
Panel
Other
Personalised customer experience at scale
Black Friday vs. Xmas vs. Singles Day
“The Case for Variety”: Why an omnichannel approach offers the best opportunities for retail success
The growth of eCommerce in 2020 has been nothing short of astounding – yet the trends are telling.
AI Powered End-to-End Commerce Journey
Across the Asia Pacific region, there is a growing need for businesses to deliver timely and personalised experiences across the entire commerce journey.
What people are searching for, and what this tells us about what might come next
What’s next? Search can provide many things for consumers but also give us signals to what the next big thing is.
Exploring the similarities and differences in customer behaviour across South East Asia
South East Asia is emerging as a rapidly expanding player in online shopping but each market across the region has real differences.
Customer experience drivers in store vs. online – How to get people back in store
COVID19 has changed the way people shop.
Online Video in the Customer Journey
Confidence is a currency in online shopping, and the use of short-form video by brands helps to strengthen relationships with buyers.
The New Urgency in Marketing Transformation
We’re in the midst of a trust crisis between customers, brands, and governments
The Power of personalisation
The technology now available to retailers to personalise the customer journey is more powerful than ever.
Powering up out of a crisis
Futurist Steve Sammartino considers the rare opportunity the recent crisis has given businesses to reinvent themselves.
The Curse of Customer Obsession
Consumers don’t want our brand, they want the brand category.
Agents of Trust
Who do you trust most to impact your purchase decisions?
Mood of Retail
COVID-19 has moved the dial for many retailers. It has created challenges but also opportunities…
The best of Salesforce Live for Retail & Consumer Goods
Fireside Chat with Super Retail Group
Disrupting and Innovating the Retail Value Chain with My Muscle Chef
Delivering Amazing Customer Experience from Click to Collect with Super Retail Group
Living Edge Delivers a Design Led Transformation for One Digital Experience
Popular
The Curse of Customer Obsession
Consumers don’t want our brand, they want the brand category.
Brought to you by
IMEDIA SPOTLIGHT SERIES
Paula mitchell
Chief Digital Officer, General Pants
Wayne Baskin
Deputy CEO & CTO, Booktopia
Patrick Rechsteiner
General Manager E-Commerce, Brand Collective
IMEDIA Event Highlights
Online retail summit
Australia
Online Retail Summit
New Zealand
Brand Summit
Australia
Brand Summit
New Zealand
Contact Us
Like to be featured on iMedia OnDemand? For all webcast enquiries, please email us at onlineretail@imediasummit.com.au