Experimentation & Personalisation in Retail

Join us to hear about how the dual forces of site experimentation and personalisation affect online retail.
Sandradee Makejev (CEO and Founder of St Frock) and Nicola Clement (Head of Digital Experience at MYER) join Edouard Descamps (Customer Success Manager APAC at AB Tasty) in an insightful discussion about modern online fashion retailing.

Featured Speakers

Nichola Quail

Nichola Quail

Researcher

Edouard Descamps

Edouard Descamps

Customer Success Manager Lead - APAC

Sandradee Makejev

Sandradee Makejev

Founder & CEO

Nicola Clement

Nicola Clement

Head of Digital Experience

Hosted by

Yvonne Adele

Yvonne Adele

Featured Speakers

Nichola Quail

Nichola Quail

Researcher

Edouard Descamps

Edouard Descamps

Customer Success Manager Lead - APAC

Sandradee Makejev

Sandradee Makejev

Founder & CEO

Nicola Clement

Nicola Clement

Head of Digital Experience

Yvonne Adele

Yvonne Adele

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Shopping with new interfaces

Voice, image recognition and other innovations are delivering new experiences for online customers.
Learn about the implications for retailers and brands, and how they are adapting to these new technologies. Join Jemima Miller (eCommerce & CRM Manager at DuluxGroup) and Rachel Tigel (General Manager Digital and CX at ThreeByOne) and explore what is real, what is possible today and into the future.

Online Shopping: The New Normal?

As Australia emerges from lockdown, will new online behaviours stick, or will people revert to previous ones?
In this session, Ryan Gracie, Chief Marketing Officer of Catch Group, and Adam McWhinney, Chief Experience Officer & Co-Founder of Temple & Webster, will explore the new normal of online shopping.

Making the sale with data and technology

Join us to learn how to use technology and data to deliver customer experiences that sell.
An insightful discussion on the future of online retail with Johan Palsson, Head of Marketing, Brand and Digital Commerce ANZ at HMD, Justin Hillberg, Managing Director at Surfstich, and Andy Kelk, CTO at Marketplacer.