Personalised customer experience at scale – an expert discussion on the findings of the Gartner Magic Quadrant for Personalisation 2020

As customer expectations reach an all-time high how can organisations treat everyone uniquely at scale across a multitude of digital channels?
Dive into the findings of the Gartner Magic Quadrant for Personalisation Engines – 2020 with Roger Slater, Head of Digital and Segments APAC at Citi, Michelle Anderson, Chief Digital Officer at The Warehouse Group and Kev Doyle, Regional VP of Data, Personalisation & Marketing Automation at Salesforce.

Get their perspective on Gartner’s findings including:
• the future of personalisation,
• typical use cases powered by personalisation technology,
• the growing role of the marketer in creating a connected customer experience.

To access the Gartner Magic Quadrant for Personalisation Engines report click here.

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