Personalised customer experience at scale – an expert discussion on the findings of the Gartner Magic Quadrant for Personalisation 2020
As customer expectations reach an all-time high how can organisations treat everyone uniquely at scale across a multitude of digital channels?
Dive into the Gartner Magic Quadrant’s findings for Personalisation Engines – 2020 with Roger Slater, Head of Digital and Segments APAC at Citi, Michelle Anderson, Chief Digital Officer at The Warehouse Group and Kev Doyle, Regional VP of Data, Personalisation & Marketing Automation at Salesforce.
Get their perspective on Gartner’s findings including:
• the future of personalisation,
• typical use cases powered by personalisation technology,
• the growing role of the marketer in creating a connected customer experience.
To access the Gartner Magic Quadrant for Personalisation Engines report click here.
Featured Speakers
Kevin Doyle
Regional Vice President
Michelle Anderson
Chief Digital Officer
Roger Slater
Head of Segments & Digital APAC
Hosted by
Yvonne Adele
Featured Speakers
Kevin Doyle
Regional Vice President
Michelle Anderson
Chief Digital Officer
Roger Slater
Head of Segments & Digital APAC
Yvonne Adele
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